Email Configuration Guide: Microsoft Outlook Express 6

 In this article, you'll learn how to configure your Microsoft Outlook Express 6 email client to display the email you receive, so that you can use the environment you are familiar with to view and manage your messages.

Note: You can also use webmail to view email messages, which is configured automatically. To learn more about working with webmail, see Using webmail to access and manage email messages.

And if you haven't yet set up an email account, read Setting up POP and IMAP email accounts. The email account must be configure for POP mail before setting up an email client to send and receive mail.

Before beginning this process, make sure you have the following information handy:

  • POP3 or receiving server: mail.my_domain_name.com (replacing my_domain_name.com with the site's domain name)
  • SMTP or sending server: Your Internet Service Provider's (ISP) sending (SMTP) server. Contact your Internet Service Provider to get this information.
    Alternatively, you can try using mail.my_domain_name.com (replacing my_domain_name.com with the site's domain name) but it may not work because communication to third-party SMTP servers is often blocked by your ISP in order to cut the amount of SPAM being sent through their network.
  • Email address: your_account@my_domain_name.com
  • Username: your_account@my_domain_name.com
  • Password: The password you used when the account was created.

Follow the steps below to set up Microsoft Outlook Express 6: 

  1. Create a new account by selecting Tools > Accounts.



  2. Click the Add button and then select Mail.



  3. The Your Name window appears. Enter your name in the Display Name field. This is the name that will be displayed to recipients of your email messages. 

    After entering your full name, click Next.



  4. The Internet Email Address window appears. In the E-Mail address field, enter your email address (the same one you use to connect to the Admin Console). Click Next.



  5. The E-mail Server Names window appears. You'll use these fields to enter the sending and receiving server information.



    Select POP3 in the top menu. POP3 is the only mail protocol supported by this email service. 

    In the Incoming mail field, enter mail.my_domain_name.com (replacing my_domain_name.com with the site's domain name).

    In the Outgoing mail (SMPT) server field, enter your Internet Service Provider's sending (SMTP) server information. 

    Alternatively, you can try entering mail.my_domain_name.com (replacing my_domain_name.com with the site's domain name). 

    However, if you have issues sending email messages after setting this up, the network communication to third-party SMTP servers may blocked by your Internet Service Provider (ISP). This occurs because the ISP is inhibiting SPAM messages from being sent. To resolve this, you may need to enter your ISP's sending (SMTP) server here. To get this information, check one of your existing email accounts. If this is the first email account you have set up, contact your Internet Service Provider and ask them for the SMTP server information.

    Click Next.

  6. The Internet Mail Logon window appears.



    In the Account name field, enter the same email address you use to log into the Admin Console.

    In the Password field, enter the same password you used when creating the account.

  7. Click Next and then click Finish.

Test the new email account to verify that you can send and receive mail, by clicking Send/Receive.

If you are having difficulties when using the email client, read Troubleshooting issues sending and receiving email.